Shipping Policy

At LANDSTOREBEAUTY, we value each and every customer. Our highest priority is to ensure the fastest and most reliable delivery of goods. Typically, you will receive your order within 4–6 business days from the date of placement.

We process and ship orders Monday to Friday, during business hours.

Shipping Locations

We currently ship to addresses within the United States. For our U.S. deliveries, we primarily use USPS, with UPS and FedEx as alternatives.
If your address requires delivery by FedEx or UPS only, please contact us after placing your order.

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PROCESSING TIME

• Standard orders: 1–2 business days (excluding weekends and holidays).

• If your order is ready within 24 hours, we may ship it the next business day.

• Made-to-order, large, or custom orders: 2–5 business days.
  We will confirm your order and inform you of the estimated fulfillment time via email.

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ESTIMATED DELIVERY TIMES (after processing)

Note:
Shipping time begins once your order is shipped, not when it is placed. Weekends and national holidays are not counted as business days.

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EXPEDITED SHIPPING

Expedited shipping via DHL or FedEx is available for an additional fee (only for eligible products).
Please contact our customer service team at support@landstorebeauty.com to confirm availability.

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ORDER TRACKING

Tracking becomes available 24–48 hours after shipment.
You’ll receive email updates with your tracking link, which consolidates all carriers involved. You may also use the official carrier website for tracking updates.

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SHIPPING COSTS

We offer standard economy shipping, with shipping fees calculated at checkout.

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REPLACEMENTS & SPARE PARTS

If an item is delayed or lost, we’ll ship a replacement for free.
If additional items are returned, we only charge for the shipping cost. That cost will be refunded once we receive the returned product.

We do not cover replacements due to customer errors (e.g., incorrect address). Please double-check your shipping details and notify us immediately if corrections are needed.

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LOST OR MISSING PACKAGES

LANDSTOREBEAUTY is not responsible for packages lost due to incorrect shipping details entered at checkout. If you believe your package is lost, contact us at support@landstorebeauty.com, and we’ll assist as best we can.

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DELAYS DUE TO VOLUME

Our logistics partners have informed us that due to high shipping volumes, some deliveries may experience slight delays. We appreciate your patience and understanding.

We are continuing to ship from our local and international partner warehouses. Updates will be posted on our FAQ page if any changes arise.